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Mocha Restaurant Sidmouth Reviews from The Last Year
Polite, professional staff and good service
Popped here for lunch on a sunny Sunday with my husband and dog, sitting outside to make the most of the weather. The staff were pleasant and professional; even offering water and treats to our gannet. Drinks were good quality; and the food was delivered promptly. Our only bug bear was the Ploughmans we ordered for £14.95 - a good portion, but looked like something my Mum would dish up on a summer day. Have had much nicer pub Ploughmans for less money, with homemade pickles and pies etc. it felt overpriced for what we received. However, bear in mind Mocha's location on the esplanade, and that Sidmouth in general is not cheap. Otherwise, a good experience all around.
Rude , rude, rude!
We came across Mocha today as we fancied fish and chips. I thought they stopped serving at 3pm so I popped in and asked if they were still serving and could we bring our dog in. Two women severs said it was fine but then one with a high ponytail said make sure you order from the till, as if it was very urgent that I do so, it was coming up to 3pm. She seemed a bit frantic in her approach and this became more apparent as I watched her during our stay here. I ordered at the till and ponytails attitude was actually quite unpleasant. I asked if they had lager on tap, she pointed at a pump and said that, then I asked what bottled cider they had and if it was still, she said I don’t know and plonked two down in front of me to look at. I ordered quite clearly a haddock and a scampi. She was faffing about with the drinks and just seemed to want to get through it as fast as possible. This place was not busy, maybe 4-5 tables had people seated. She read my order back at speed and to be honest I thought she was reading it back so she ensured to herself she’d charged me for everything so I maybe didn’t pay enough attention. Our food came out within about 10 minutes but with two haddock, no scampi, I explained to this woman that I had ordered a scampi. She looked confused and went away. The next thing I know ponytail is confronting me about not listening to her when she read the order back, she said they’ve just cooked that haddock for you. I actually apologised but I don’t know why! It was actually quite embarrassing. I don’t know her standing in the company but if I owned it she’d be gone. Her attitude and demeanour was terrible. It’s a shame because the food was pretty good. However because of her attitude and how she left me feeling I advise everyone to avoid it. If the owner is reading this then I advise customer service training for ponytail, or her P45! If she is the owner, which I doubt, don’t work here too long with her and your work ethic would be dragged down. Having read previous reviews I feel completely justified in giving this review. Seems I’m not alone!
Highly Recommend
If a restaurant or cafe is really busy, it usually suggests it is popular. We have used this lovely restaurant quite a few times over the years whilst on holiday in the area. The staff have always been friendly, efficient and obliging. Even locals use this restaurant, so that always speaks volumes. These establishments suffer from “peaks and troughs” throughout the day, so sometimes we need to remember that……… We will be returning and certainly recommend this cafe which is located right on the Sidmouth seafront…….
Unable to honour booking
Booked window table place was busy unable to honour booking why have booking ? If can't honour booking ? Staff unhelpful not friendly been regular customer last 2 years on todays bad experience zero rating and lost good customers bad show mocha
Good Breakfast
Lovely little cafe situated right on the sea front, great breakfast, friendly staff, would definitely recommend a visit
Not an enjoyable bruch
Good location on the seafront but I did not enjoy my meal here. Front of house staff friendly and efficient. A gentleman very promptly took away my very underdone poached egg (so underdone that there was a gush of clear liquid followed by egg yolk upon first cut). A meal reappeared after a little while and this time the poached egg was completely overdone (almost all solid egg yolk!). Someone in the kitchen must have been having a bad day. Place feels a little crammed with tables and chairs, but it's possibly a narrow awkward space anyway. I ordered poached egg with smashed avocado and brown buttered bread (standard menu item), but, in my opinion, the dish needs livening up as it's very underwhelming presented. Really have no intention of going back, there has to be better places in Sidmouth.
Stunning coffee and cake in a stunning location.
A lovely Coffee and cake I. This fantastic coffee shop. It was a lovely day so we sat outside with our dog although dogs are welcome inside. I struggle to walk and have a stick and the man who served me noticed this and straight away said for me to sit down and he brought over our drinks which was really appreciated. The view of the beach and the cliffs from our seats while we had our coffee was stunning and. We could have sat there all day. We will be back. Thank you.
Lovely fresh fish and chips
We went their once before, and the staff were very helpful, and the fish and chips was really nice, we went their yesterday, and it was still great, the staff are also great, especially the lady running it, it's right on the seafront, Bobby_G
Venture a little further into town ...
I rarely visit the mocha despite frequenting sidmouth on a regular basis, largely because there are better cafes in town. It is always busy - its seafront location guarantees a steady stream of visitors. The food and service is fine, not great and not very inspiring but nothing particularly wrong with it either. There's a lot of tables in the space so, when busy (and especially on a wet day when everyone is in with big coats on the back of chairs, drying off) it feels a bit claustraphobic. My experience on my recent visit there (at someone else's suggestion) was just the same as previous visits. A bit more space between tables and a revamped menu would go a long way.
Breakfast at the Mocha
We decided to go to the Mocha for breakfast and straight away we were met with helpful friendly staff. As soon as you walk in there is a lovely atmosphere around the restaurant, we were led to our table and given menus, 5 mins later asked if we would like to order. In summary the breakfast was lovely as were the cappuccinos, the staff were excellent and we will definitely go back. Well done to all staff👍
Sidmouth's Best Restaurants that are most frequently booked by customers of Mocha Restaurant Sidmouth
Great Service - amazing dinner!!
Read about the site in NYT and bought a reservation at Mother Wolf in LA 2 days later. Worked great and the food was amazing!!!
Worked perfectly!
Got the reservation (that I couldn't get anywhere else) and was able to entertain a group of friends at the infamous Bern's Steakhouse.
Got into Nobu Malibu
Wonderful! My parents are visiting and we have wanted to go to Nobu Malibu for years. I tried getting a reservation myself but it was next to impossible. So glad I was able to buy a reservation on appointment trader for a decent price!
Very easy
Was very hesitant going into this experience but am glad to say that it worked out very well ! will definitely use appointment trader in the future
Fabulous Lunch
I was veeeeeerry skeptical that this would work, particularly at a restaurant as hard to get into as Nobu Malibu, and it was perfect! We had lunch outside on the patio and it was fabulous!
Great reviewer team
Just wanted to take a second to shout out the reviewer team. Even though they probably review hundreds of listings and bids a day, they still take the time to leave great comments and respond relatively quickly. Thanks!
Incredible
I got a reservation to Don Angie, which I've been trying to book for weeks! I am very happy with this service.
Best platform out there!
Super simple, easy, and fast to secure reservations for hard-to-get restaurants and locations!
This app is life changing
This app has opened my world up to so many wonderful new experiences I would never have the chance to have without access to this awesome app! 10/10!
Worked perfectly
Was a little nervous at first but was pleased to see that the booking went through flawlessly.
Highly recommended.
Success on Short Notice
Was able to snag an indoor table at Don Angie through an absolutely seamless worry-free process.
Worked perfectly, thank you!
This is a crazy holiday season in NYC and I was very pleasantly surprised to see that AppointmentTrader works! Will be using again!
Worked flawlessly!
Worked so well! I was a bit nervous, but everything went very smoothly. purchased the reservation, and got into the restaurant seamlessly.
Love this app!
So glad I came across this app :)
Quick table in Miami
I didn’t have my hopes high as it was a party of 4. In 24 hours I had a carbone reservation available! I was very happy as my family really wanted to come here
Prime time, great meal
So easy and had a prime time which I can never seem to get on normal res apps. So worth it
Got impossible NYC res
instead of waiting weeks I got my 4 charles reservation instantly
Worked perfectly to get into Carbone. So delighted
perfect
Worked well, got me into a restaurant with no availability
I was skeptical, and I still don't really know how they managed to find this hard-to-find reservation, but it was a win-win from my point of view, and I'll use this service again.
Last minute reservation for Delilah Las Vegas
Got a last minute reservation, dinner for 2 at Delilah Las Vegas: super impressed! The process was simple, transaction seamless. We had an amazing time! Couldn’t be happier! 😍
It works!
Ok at this point I've attended a reservation purchased on AT by a friend and sold a reservation personally. Both worked pretty smoothly, nothing sketchy about it. A few areas for improvement including a way to more directly communicate between buyers and sellers, but the app always seems to be in development. AT customer support is really(!) responsive and helpful too if you have questions!
Money transfer
As a seller, I like the fact i have the ability now to transfer money out of my AT account and into a bank account. Makes getting the money much easier then the process before.
Love this app
Got to go to places otherwise unreachable
Easy Access
Very easy to get into one of the hardest restaurants to reserve in New York.
Whose name will my reservation be under when I arrive at the venue?
It can be under your name or a name you choose! Some reservation offers already include the AppointmentTrader Transfer Service which will transfer the reservation in to your name. If its not included you can add it on after buying the reservation for a small fee. One thing on that though: As many reservations become available at last minute, taking a reservation in someone else name is quick and great for privacy. Most reservations on AT are listed with a virtual phone number, so all you need to do is present the phone number at the hostess stand and you are good to go!
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Let’s go. Get more people placing bids!
I will give you 50% of ALL of my PROFITS if you teach me how to make profits?
LOL. Thank you The New Yorker.
Appointment
Transferring reservations is not supported in AT. Why not just use the name in the AT screenshot?
Buyers interested in Bern's Steakhouse: PLEASE READ
Same goes for 4 Charles and I Sodi
Prepaid Reservation Fee
Agreed. Ultimately not addressing this month after month is clearly resulting in a drop in certain venue’s rankings & sales.
Congrats on 3 mil
🍾🍾🍾🍾🍾🍾🧨🧨🧨 now on to 30 mill!
Need to cancel a bid, not getting a response… how do I do it?
Click on "Take off the Market Option" in your portfolio
Working on your bid?
Your bid has been “matched” with a reservation. From the time a reservation has been located, the seller of the reservation must connect with moderator to give transfer information for reservation. If the seller;however, does NOT respond to reservation transfer, then your bid is reprocessed and returns to the first step, which is connecting your request to a reservation.
Process after bid is accepted.
Hey @EvocativeFold67, welcome to appointmenttrader! Once the reservation is in your portfolio, you definitely own the timeslot, the review team would not have approved the trade if the reservation wasn't confirmed - so you are going :-) Judging from your post you bid today and are going tomorrow - don't worry as long as you initiated the name transfer, you are good - the transfer service has to work with the opening hours of the reservation team of the respective venue. You will likely see the transfer confirmation a couple hours before your reservation time.
Where do the Reservations on AppointmentTrader come from?
Mostly from people who don't need their reservations or appointments any longer. AT has no relationship with places listed and acts as a platform connecting buyers and sellers making sure that listed reservations are real and that privacy is not compromised when transacting.
What happens if my bid expires unanswered?
Hey @FluffyStar64, thanks for the question! When you place your bid the amount gets transferred in a deposit account, the second you either cancel your bid or a few minutes after the bid expires the funds are moved back into your main account from where you can refund it to your payment method or use for other transactions.
Mocha Restaurant Sidmouth User Reviews & Question Forums
Mocha Restaurant Sidmouth Yelp Reviews |
Latest Reviews On Yelp
By 👻 @Tony H. (09/18/2016 3:00 am)
Mocha Restaurant Sidmouth Tripadvisor Reviews |
Latest Reviews On Tripadvisor
By 👻 @Slapcabbage (03/21/2023 3:00 am)
AppointmentTrader Platform Reviews |
Reviews from real people using AT!
By 👻 @GainfulEdge65 (03/19/2024 2:48 am)
Restaurant Transfers FAQ |
Questions around how AppointmentTrader works for Restaurant Reservations
By 🦚🇫🇷 @ChoiceBird42 (04/15/2024 11:46 am)
AppointmentTrader FAQ |
Questions and Answers around the platform.
By 🥷🏻 @ColorfulRod45 (05/21/2024 5:14 pm)