This review is not about the food, it is totally about the - Panda Express La Mesa - Buy Reservations
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🤮 1/5 - This review is not about the food, it is totally about the
By 👻 @Janet S., 10/21/2023 3:00 am
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This review is not about the food, it is totally about the lack of customer service. I walked in to buy a soda. There was a person at the cash register getting ready to pay for her order. There was another person putting together an order over by the food. I knew that I had a very short transaction and I patiently waited for what I thought was my turn. While I was waiting, the person by the food finished her order and was waiting behind me. The cashier then motioned the Redon behind me to move in front of me. That started my annoyance. When I was finally asked what I needed, I asked for a small soda. There were 4 cups sizes displayed by the register. The cashier reached for the 2nd smallest cup. I repeated that I wanted the smallest cup. I was told that those cups were only for people asking for water. I was given the other cup and then I paid. This was wrong on many levels. First of all, there were less than. Handful of customers eating there at that time. When my order was finally taken, there was no one behind me. This 'power trip' displayed by the cashier was rude and spiteful. I have been in many other Panda Expresses where the people were cordial, helpful and kind. This was not one of them. Bottom line is that I shall not return
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