Very disappointed with our service and food last night from - Sukiya Ramen Greenwood Village - Buy Reservations
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🤮 1/5 - Very disappointed with our service and food last night from
By 👻 @M S., 02/18/2023 3:00 am
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Very disappointed with our service and food last night from Sukiya on Arapahoe Rd. We arrived at 8:30pm and there were two couples waiting before us. When Keon the host greeted us, he lied and said there were six people waiting ahead of us, and suggested we go to their Broadway location because it is open until 10pm. We said no thanks, so he said that they stop seating at 8:40 and he looked at his watch and it was almost 8:40 but not quite, but he said that we could order to go instead, meanwhile the other two couples that were waiting were seated (all happening within 5 minutes) and there was one table left, and no one else there waiting but us. Despite the fact that he just seated the other people and there was a table left, we had to order to go because he wouldn't seat us. Their posted hours says they are open until 9pm, so what's their problem? So we ordered to go and sat down to wait, so then he comes to us and tells us they're out of the appetizer we ordered, so we said fine, and picked something else. He suggested the fried chicken, but we didn't want the fried chicken and told him that we wanted the gyoza. When they bring out our order there's fried chicken in the bag! So we tell the waitress that its not what we ordered. So then Keon comes up and puts a Sapporo in our bag, I guess as a way to resolve the problem, which was just insulting. At this point we just leave with the food because its too much trouble. So we get home, and the food was so disappointing. The tonkatsu ramen soup tasted like it was watered down, no flavor at all. Keon was so eager to close the place up, he wouldn't seat us, even when they clearly could have, and then they gave us crappy food. They should just post their hours closing at 8:30p instead of 9pm if that's how they are going to treat their customers, by telling them lies and not seating them. Keon was rude, full of lies, and arrogant, and obviously trying to get rid of fried chicken. He wouldn't take no for an answer. I have been there several times before, during the day, and its been fine. I guess Keon just wanted to get home.
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