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😒 3/5 - Our food was AMAZING and the ambiance was perfect to
By 👻 @La'Niya J., 02/26/2024 3:00 am
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Our food was AMAZING and the ambiance was perfect to celebrate my friend's 23rd birthday. However, the service was subpar. Miguel our server was disengaged and unintuitive. We came in with our party missing one member. He did not give us an additional menu until 20 minutes after she arrived. He did not explain the menu to us as we are visiting the city and waited approximately 1 hour and 15 minutes to even explain the menu. After taking an hour and a half to take our orders, once our sushi appetizer came out, we were not satisfied with the consistency of the roll. When expressing this concern to Miguel, instead of offering a substitution, he proceeded to have an attitude and say "What's wrong with it" and simply took the plate of food away without offering a solution. Since it was my friend's birthday, I wanted to order her a dessert and have them sing to her. Instead of telling us they did not celebrate birthdays, he simply dropped the dessert off in front of her and walked away. When attempting to get the check paid and our food boxed up, it took an additional 45 minutes to get this done. We spent a total of 3 and a half hours of dinner, which is a considerable amount of time to spend in one place visiting a city for one day. We also had to consistently flag down other waiters to even get water refilled for the tI am extremely disappointed with the service we received and it totally ruined the vibe of my friends birthday dinner.
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