The Spa at Ravella Henderson Yelp Reviews - The Spa at Ravella Henderson - Trade Reservations
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Henderson's Best Hotels that are most frequently booked by customers of The Spa at Ravella Henderson
Ranked #21 in Henderson's Best Hotels.
The Spa at Ravella Henderson Yelp Reviews
Latest Reviews On Yelp
11 Reviews
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This review is specifically for Melanie, a new, fresh
This review is specifically for Melanie, a new, fresh hairstylist face at Spa Ravella, which has recently opened back up. Her highlighting and hair cutting skills are on point, and she does nails as well. Such a needed addition to LLV and to the spa!
Be the first to ReplyStayed at the Hilton .
. this Spa is included in the resort Fee you pay .. but hot tub , sauna locker room nothing is open..
Be the first to ReplyDisappointed doesn't begin to cover it.
I am not one to leave a terrible review, but here we are. This salon should not be open. AT ALL! I booked a special style for a black tie wedding I was attending at the Hilton hotel. I wanted a 40's glam fingerwave. I got a few curls plastered with hair spray that took 30 mins to comb out later. The hairstylist, Jean, really did the best she could with her extremely limited supplies. She told me she's the only stylist and she works on commission. So she's at the mercy of the products given to her. She had 1 curling iron, 1 brush, some Bobby pins and 1 kind of hair spray (the kind that glues your hair together). Do not under any circumstances book an appt here, for anything. There is another salon in the village there that others of my party went to and had success with. Spa ravella looks like it could have potential, but don't be fooled. Even Jean asked me to leave an honest review or else nothing will change. Their website claims a full salon, but she doesn't even have capabilities/products to wash and set hair. Can't warn you strongly enough, don't go here. Very sad, very disapointed.
Be the first to ReplyI'm giving the spa 2 stars because This used to be a nice
I'm giving the spa 2 stars because This used to be a nice spa. The hot tub was not available. The lockers were not available to change. Everything looked dated. Went to the pool and the cabanas were not operational ie. tv, misters not working, furniture was not clean. Do not go here for relaxation.
Be the first to ReplyDon't go here .
We paid for a sports massage and he got a light rub . We paid for 80 min we got 65 min the girl I had rubbed my feet three time missed other parts of my body and was done early . The sauna steam room, Jacuzzi. Is never open . They had it open for a little after Covid .I just decided to go, which was a big mistake, won't be back. Worst service ever paid for aromatherapy I didn't get it .go to another places there is so many in town pass this one. They were very unprofessional with the wardrobe. The place was run down, not worth $200 for a Swedish massage and 225 for sports massage that they cannot do.
Be the first to ReplyDefinitely do not recommend.
Drove 50 mins for 2 massages on a Friday at 1pm. We get there 15 mins early and check in and the front desk lady was not welcoming or friendly at all. She can't find our appointments then tells us "you called yesterday to move them to Saturday". I NEVER CALLED, why would I drive 50 mins if I moved it????? I nicely told her "I never called" and she pretty much just gave me a look like "well idk what you want me to tell you". Very rude and unprofessional not once did she apologize or acknowledge our frustration. Go somewhere else this place does not deserve business!!!
Be the first to ReplyLet me start of saying the staff is so nice the front desk
Let me start of saying the staff is so nice the front desk Girls were so sweet . This make up was for my wedding so I got the bride plus lashes . It was just bad girls, the girl who did my lashes had no options very little make up and at the end it looked like someone socked me in the face . She had only 2 lash choices which were drastically different dramatic and tiny lashes nothing in between . Very very limited . No shadows, no lip sticks nothing and sorry to say CHEAP MAKE UP AND LASHES . For the price not worth it . But also the girl did a non professional job. I gave it a 2 because everyone was friendly in the spa they even brought me champagne! The make up artist was eh she was a bit rude but in a immature way "we don't have time to waste" mind you it was 9:02 am and I was showing her what I wanted . But for your wedding you may want to look outside of there make up artist . I ended up washing my face and doing it myself, which I wasnt prepared so it was kind of a bummer . October 16, 2021 wedding I posted a bit late but I feel like I wish I was warned .
Be the first to ReplyThis spa has no customer service.
... I came for a company Christmas party our company gave us 200$ towards spa and first off they were saying they didnt have enough staff to do our facials etc i get there thinking my appointment was at 11:30am and they said no it was at 11am when i get there they just talking and talking and then they tell me your 50 min facial will be only 15 min because you arrived late. The manager spoke to me and told me she will still charge me for the facial i never got . I will never recommend this place to anyone. XO
Be the first to ReplyMy husband got me the Groupon package with 50-minute
My husband got me the Groupon package with 50-minute Swedish massage and mimosa. As I was way too early, I was glad to have use of the relaxation room with complimentary water and selection of teas. The sizes run a little small, but I was able to find a comfy, oversized robe (I am plus size) without too much trouble. There weren't lots of folks around (Thursday mid-day) so I practically had the whole place to myself after the super-relaxing massage from Tyler. Sauna, steam room, hot tub, and sitting pool were all in good condition and very clean, as were the showers and the above-mentioned relaxation room. Yes, it is not "modern" as some other reviewers have mentioned, but I like the old Vegas style so problem for me. This would be a great place to have a girl's day, especially if you can do so during the week and get that exclusive feel.
Be the first to ReplyWhile the spa could use a bit of a facelift in some areas,
While the spa could use a bit of a facelift in some areas, the massage are some of the best I've ever had! Anna is an absolute gem and excellent masseuse. Facilities are clean, simple amenities but the massage service is where they simply blow me away. Feeling refreshed and ready to tackle my week. Thank you, Spa Ravella!
Be the first to ReplyThis review is for the spa receptionist.
Not even the services or the massages, because I haven't received anything yet. The lady who answered the phone was absolutely rude. Before I told her I was gifted a Groupon she was willing to get my husband and I in ASAP. After I mentioned my Groupon, she was immediately rude and said there is nothing for "those services" available for over 3 weeks. I don't see why you can get me in if I'm paying out of my own pocket immediately, but when I mention I have a gift voucher it's an issue. I let her know that wouldn't be ok and if there was anything available at all, because it expires on the 19th and her response was "well I can't help you with that. You need to call groupon".... Okay cool I can do that and understand that, but my question is why is this voucher any different then me booking without one??? I'd still tip and that money put towards the voucher is still good money so why is this any different????? I'd get a new receptionist who isn't such a jerk, Hilton... or at the least put her through customer service training cause she was the absolute worst.
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